The Best
Notion
Knowledge Base
Template
Download our carefully crafted Notion knowledge base template for free and use HelpKit to transform it into a professional help center.
How Does It Work?
Building a help center with HelpKit and Notion is super simple and fast.
Notion to Help Center
in minutes – not days ↓
HelpKit has been designed with you and your customers in mind. We take care of all the nitty gritty details so you can focus all your brain juice on creating amazing help articles in Notion.
Duplicate our template
Duplicate our free best practice Notion template to your own workspace and start writing your help articles.
Make your page public
Next, make your root Notion page public and paste the URL into HelpKit's dashboard.
Customize and publish
Finally, preview your knowledge base and add custom branding. Then share it with your customers.
Notion Template
Our Best-Practice Help Center Template
You might be wondering: What categories should my help center knowledge base have? While it depends on your product, we have collected the four must-have categories every help center should have including helpful sample articles to get you started.
Getting Started
Help your users learn more about the basics of your product and how they can get started.
Billing & Subscription
Help users learn about billing cycles, payment methods, invoice location, and plan differences.
Grab our free Notion template with all categories, example articles and the guide on how to write them.
Get the Notion TemplateTroubleshooting
Use this category to educate and help users solve commonly known issues.
Profile & Account
Help users with tasks such as user management, account access, or updating profile settings.
Everything you need to
run a
professional
Help Center
HelpKit comes with all the tools you need to run a professional Help Center: Search engines can easily find your help articles, full-text search bar, article analytics, embeddable widget for your website and much more.
Powered by NotionYour content stays in Notion
Professional LookBlow away customers by how great it looks
We went the extra mile, optimized HelpKit for all devices and designed it so beautifully, that your customers will get blown away.
Custom DomainConnect your custom domain
Make it match your brand by connecting your own subdomain so that it looks like support.piedpiper.com
Built-in SearchHelp customers find what they need fast
IntegrationsIntegrate flawlessly with the systems you rely on
AnalyticsOptimize your help articles
SEOSearch engines love to display your articles
We cache your Notion data to serve your customers the fastest Help Center on earth and keep your site up even when Notion is down. Another amazing side benefit: Google, Bing and other search engines love to rank our fast websites.
To maximize your SEO appearance HelpKit allows you to customize all your meta tags.
Gated ContentProtect access to your Help Center
Showcase
Check out our happy customers
who are using
HelpKit
Help Center
Documentation
You are using HelpKit and want to get listed here? Shoot us an email 🫡
Free 7 day trial. No credit card required.
Deliver instant answers to customers 24/7
Service your customers with questions to their answers around the clock. Drastically reduce the work for your support team and use Notion's world's best editor to write and structure your help articles.
-
Your professional help center
- HelpKit turns your default Notion page into a hosted professional help center that will blow away your customers.
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More organic traffic
- HelpKit is SEO friendly and can help you get more customers by ranking higher in search results.
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Integrate your existing tools
- HelpKit works hand in hand with your existing analytics and live-chat providers with more integrations coming soon.
Reach your customers
in context with our
widget
Serve your Notion help articles to your customers without them
ever leaving your website.
Our embeddable widget is super easy to install. Just copy and
paste our snippet right before the end of your website's
</head> tag and done ⚡
Why HelpKit?
Already using Notion for your company docs?
Let's use it for your
Help Center too.
Customers demand instant solutions to their problems. Deliver instant help and make them happier while dealing with less support tickets: without leaving Notion.
Easy & Amazing
HelpKit is the easiest no-code solution to create a knowledge base your customers will find amazing
Not Another App
Use Notion to write your help articles. Notion provides a great editing experience and all of your companies docs are probably written there anyway.
Perfect for Teams
Make use of Notion's real time collaboration features and work on your articles together. Your changes are automatically updated.
Look Professional
Your articles look like a professionally created website with your brand instead of the default Notion page.
Own Domain
Use your own domain such as support.acme.com so your visitors can easily find you.
Blazingly Fast
HelpKit is optimized for SEO so that search engines easily find your website. Loads up to 100x faster than default Notion pages.
Ready to turn your Notion pages into a
professional
Join 350+ happy customers reducing their support ticket load and getting customers to their answers quickly.
Frequently asked questions
Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email and we’ll get back to you as soon as we can.
- What defines a knowledge base in Notion?
- A knowledge base within Notion is a curated collection of informational documents. It serves as a centralized hub where companies can store extensive resources such as guides, FAQs, and tutorials for customer and employee reference.
- How can I find a template for a Notion-based knowledge base?
- Notion-based knowledge base templates can be sourced from Notion's own template collection or through platforms like HelpKit, which specialize in providing advanced templates tailored for help centers. You can find the best Notion help center template right here.
- Is it practical to use Notion for building a knowledge base?
- Indeed, Notion is highly practical for building a knowledge base. Its adaptability and customization capabilities allow for the creation and maintenance of extensive knowledge repositories. Notion can be an amazing CMS for keeping your help articles in sync while serving them via a professional help center site built with tools such as HelpKit.
- Can you walk me through setting up a help center using Notion?
- To establish a help center using Notion, start by designing a clear layout of your knowledge content, use Notion's tools to organize this content, and share it with stakeholders. Third-party services like HelpKit can assist in professionalizing this process. You can use the HelpKit Notion Knowledge Base template and read our how to get started guide.
- Are there specialized Notion templates for creating a knowledge base?
- Yes, there are specialized Notion templates explicitly designed for the streamlined creation of knowledge bases, which can be personalized to align with specific organizational needs.
- How should one organize a Notion knowledge base help center?
- Organize your Notion knowledge base by creating a logical hierarchy of pages, breaking down topics into sub-pages to foster easy navigation and quick access to information. Check out our Help Center Academy guide which helps you to create the perfect help center for your business.
- What steps are involved in launching a Notion help center?
- To launch a help center in Notion, you need to structure your Notion space with all the necessary support documents and ensure they are accessible to your audience, potentially using a service like HelpKit for added functionality and design. This guide will help you get started.
- Can Notion be used to create a website-like experience?
- Notion can indeed be employed to craft a website-like experience through its 'Share to web' feature. For enhanced customization and branding, platforms like HelpKit can transform Notion pages into more sophisticated web presences.
- How can Notion function effectively as a help center?
- Notion functions effectively as a help center by allowing businesses to collate and manage support documentation in an interactive and easily updatable environment, facilitating customer self-service.
- Is it feasible to utilize Notion as a CMS for a help center?
- Utilizing Notion as a CMS for a help center is feasible and can be quite effective. Notion's robust editing and organizing tools enable the management and distribution of content in an orderly fashion. Using a tool such as HelpKit can help you further streamline this process and create highly professional help center websites with Notion with very little effort.